Skip to main content

Extension Issues

Use this checklist when the Chrome, Edge, or Firefox extension cannot save to Marqly.

Extension is not visible​

  • Confirm the extension is installed.
  • Pin it to the browser toolbar.
  • Check whether it is disabled in the browser extension manager.
  • Reinstall from the official store link in the Marqly Install menu.

Extension asks you to sign in​

Sign in to Marqly in the same browser profile. If you use multiple browser profiles, install and sign in separately in each profile.

Save fails​

  1. Refresh the page you are saving.
  2. Confirm the URL starts with http or https.
  3. Try saving a different public page.
  4. Sign out and back in to Marqly.
  5. Reinstall the extension if permissions look stale.

Private windows​

Firefox and Chromium browsers can require separate permission before an extension works in private/incognito windows.

Safari​

For Safari on iPhone and iPad, use the iOS app. The web app install menu does not currently include a separate Mac Safari extension link. See Safari and iOS Guidance.

Last updated on