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Contact Support

If this Help Center does not solve the issue, contact Marqly support.

Email​

Send a message to support@marqly.com.

Include these details​

For faster help, include:

  • The email address on your Marqly account.
  • What you were trying to do.
  • The exact error message if one appeared.
  • Browser and device.
  • Whether you are using the web app, browser extension, desktop app, or iOS app.
  • A screenshot or screen recording if it is safe to share.

Useful context by issue type​

  • Import issue: source app, file type, approximate Bookmark count.
  • Billing issue: Stripe or App Store, plan shown in Current Plan.
  • Extension issue: browser, extension store, and whether you are signed in.
  • AI issue: Bookmark URL and the AI feature used.
  • Public Board issue: share link and access mode, but do not send passwords.
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