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Common Issues

Use this page when something in Marqly does not behave as expected.

Verification code did not arrive​

  • Check spam, promotions, and other filtered inboxes.
  • Wait for the 60-second resend cooldown.
  • Confirm you typed the email address correctly.
  • Try Google or Apple sign-in if that account uses the same email.

Bookmark already exists​

Marqly shows Bookmark already exists when the same URL is already saved. Search for the URL or domain, then edit the existing Bookmark instead of creating a duplicate.

URL is invalid​

Use a complete http or https URL. If you copied a partial URL, open it in your browser first, then copy the full address.

Import failed​

Your file may be empty, too large, corrupt, unsupported, or over the 10,000 Bookmark import limit. Export a fresh HTML, CSV, TXT, or JSON file from the source app and try again. JSON files must contain a non-empty array of bookmarks with valid HTTP or HTTPS URLs.

See Import Bookmarks.

I cannot find older Bookmarks​

Free users can store up to 2,000 Bookmarks but access is limited to the most recent 100. Upgrade to Pro for full archive access.

Public Board asks for a password​

The owner set the Board to Password Protected. Ask the owner for the password or request a public link without password protection.

Billing management opens the wrong place​

Subscriptions can be managed by Stripe or an app store. Use Settings > Current Plan so Marqly can show the correct management action.

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